Ordering Information from Yonavea
Payment & Ordering
- VISA, Master Card, Discover, American Express, Paypal is accepted.
- Oklahoma state sales tax is 8.63%.
- Credit card or Paypal orders normally ship within three business days of receipt.
- If two buyers order the same item, the one with the earliest order date and hour will be given preference.
Disclaimer: The only valid prices are those shown on current pages of this web site. Older pages cached by search engines do not list valid prices, and the merchandise shown on them may no longer be available. I reserve the right to void any order due to a site malfunction. Pricing errors are limited to a refund of customer payment
Custom Orders
Contact me through my website for custom orders.I am happy to do custom order items, but I cannot give a refund on custom orders because of the difficulty of reselling them. On all custom orders I require half of the price of the merchandise down and the balance before shipping. Delivery schedule of custom orders is a minimum of 12 to 16 weeks, due to volume of custom order requests. Please remember your custom order bead work is made by me, by hand, one bead at a time. This custom order policy includes bead work and beaded belts, and any bead work that is ordered in a size, style, quantity, color or pattern not shown on my web site.
Refunds & Returns
Refunds: If, for any reason, you are not completely satisfied with your purchase, return it to me in arrival condition within 10 days of receipt. Refund in full (not including return shipping and insurance) after I receive it. I cannot give refunds on custom orders.
Payment by Paypal will be refunded in kind. Payment by credit card will be refunded by a credit from the issuing credit card company only, and will appear on your credit card statement within a couple of billing cycles of the date the refund was authorized.
Returns: If you would like to return an item or items that you ordered, contact me by text or email. Supply your name, and order description/number and tell me that you want to return your order. Send the unwanted item(s) back to me in arrival condition within 10 days of receipt. Please insure the return package for your own protection.